Zero-compromise
Cyber Security
Every environment built around the NIST framework. Huntress managed EDR protects your endpoints and identities around the clock — identify, protect, detect, respond, recover.
Trusted by 50+ businesses
Your IT.
Handled.
hbs connect is a managed IT specialist based in Wexford, Ireland. We bolt onto your business as your complete IT team — handling everything from cybersecurity to helpdesk, so your team can focus on the business, not the IT.
No obligation · 45 minute conversation
Trusted by
Our Approach
Everything we do filters through three principles
Microsoft 365, done right
Workplace Productivity
Microsoft 365 Business Premium, properly configured and managed. Teams, SharePoint, Intune, Conditional Access — your people get the most out of every tool.
Always recoverable
Business Continuity
Immutable daily backups, cloud-first infrastructure, redundant connectivity. If the worst happens, we already have a plan to get you back fast.
What's Included
One service. Predictable monthly billing.
Managed IT isn't a menu of features. It's a complete service, scoped per user, device, and licence. Here's what's inside.
IT Support
Unlimited remote helpdesk and proactive maintenance. Real people, fast response, plain english every time.
Cyber Security
Huntress managed EDR, email security, DNS filtering, awareness training, NIST-aligned architecture — the full security stack, always on.
IT Management
Endpoint monitoring, vulnerability management, asset tracking, and detailed reporting.
Workplace Productivity
Microsoft 365 Business Premium — Teams, SharePoint, OneDrive, Intune, Defender.
Business Continuity
Daily verified backups, disaster recovery planning, and cloud infrastructure that keeps you running.
Networking & More
UniFi networking, Azure cloud, business broadband, telephony, managed print — the full stack.
- 8+ Years in business Serving Irish businesses since 2017
- 50+ Businesses supported Across Ireland and the UK
- 100% Word of mouth growth Every client comes from a referral
- 24/7 Threat monitoring Huntress EDR watches every endpoint
Why Choose Us
IT support that actually feels human
Most IT companies talk about technology. We talk about your business. Our team comes from customer service backgrounds — we know what it means to actually solve a problem for someone.
Local & in the trenches with you
Based in Wexford, serving the South East. We're on the ground, on-site when needed, and we know the local business community. When you call, you talk to someone who knows your name — and your business.
Plain English, always
No jargon, no acronym soup, no talking down. Our team comes from customer service backgrounds first — we explain IT like human beings, because that's how it should be done.
Proactive, not reactive
We find and fix problems before your phone rings. That's the whole point.
Security from day one
Every environment we build is designed around cybersecurity from the start. No bolt-ons.
Predictable monthly cost
Predictable monthly billing, scoped per user, device, and licence. No surprise invoices, no per-ticket billing, no hidden extras.
Your virtual CIO
We don't just fix things. We understand your business and act as part of your team.
Client Feedback
What our clients say
Professional Services
"We have partnered with HBS on numerous projects over the past few years. We are extremely happy with the services provided by them. Helmut and his excellent team also look after our IT needs and our IT security and always found them to be available and responsive to our needs. They have an excellent understanding of our industry and our own business objectives, delivering a real value-added service."
Professional Services
"HBS Connect have been a fantastic support to us. Their team is always helpful, responsive, and genuinely committed to great customer service. They take the time to understand our business and are always there when we need them. I'd highly recommend HBS Connect to any company looking for reliable, client-focused support."
Food Manufacturing
"Working with the team at HBS Connect has been great — any issues are looked after right away no matter how small they are. The insight from Helmut and Shane has been a great help to us in improving our current systems and processes, along with future proofing and ensuring our data is kept safe at every stage."
Construction & Real Estate
"HBS Connect take care of all of our IT needs. They're reliable, quick to respond, and always explain things in a way that makes sense. It's great knowing our IT is taken care of by such an efficient team."
Charities & Not-for-Profits
"We've been consistently impressed with the service provided by Helmut and his team at HBS Connect. From installing our network to ongoing software and hardware support, they have been prompt, efficient, and generous throughout. Their reliability and professionalism have made a real difference to our day-to-day operations as an animal welfare organisation."
Engineering & Manufacturing
"We have partnered with HBS Connect for our IT services for a number of years now and the best thing I can say about their services is their idea of a 'bolt-on' approach. As a small business ourselves we often feel like there are too many balls to juggle, but HBS have become an extended part of our team, with all our staff comfortable to reach out to them for IT support without hesitation, due to their friendly and professional nature. I can't recall the amount of times I have contacted Helmut with an issue and simply been told 'Perfect, that's our issue now, leave it with us.' By extension, Shane, Daryl, Dean and Sinead often echo Helmut's positivity and can-do attitude. I am happy to proudly recommend HBS Connect for any of your IT support and infrastructure needs — I have no doubt you will be delighted with the results."
Engineering & Manufacturing
"We have been working with HBS Connect since 2021 and have been delighted with the support we have been provided over the years. Helmut and the team are very knowledgeable and passionate about what they do. We have always found them to be highly efficient and punctual, providing swift responses to ensure our business can continue to operate at full capacity across multiple time zones."
Hospitality
"Helmut and the team at HBS Connect are outstanding IT providers. They have supported us across all areas of our IT. They provide a reliable and fast service both in person and remotely. We highly recommend HBS Connect if you are looking for reliable IT solutions."
Professional Services
"HBS Connect have been my first and only choice for IT support since Organisational Excellence Ireland was founded. The team are encyclopaedic in their knowledge, always available to help, and so quick to close out any issues I encounter. I've also used them to supply my internet and Wi-Fi and without exception I have seen 100% uptime and am delighted with the total security applied. I heartily recommend Helmut and the team at HBS Connect as the only solution a business needs."
Construction & Real Estate
"Bridge Auctioneers have been using HBS Connect for all our technical support for the past 5 years. Helmut and his team have been invaluable to the business, setting us up with all the equipment and dealing with any issue we may have almost instantaneously. I cannot recommend this company highly enough and hope to have a long future with them going forward."
Education
"HBS Connect have been working with Our Lady of Fatima Special School for the past 6 years and we are consistently impressed by the quality and professionalism of their service. As a local business, they bring a personal and proactive approach that has been a real asset to our school. Their team is approachable, highly skilled, and extremely responsive, with a well-organised system for managing support requests. They liaise closely with our IT coordinator to ensure the smooth running of all our IT systems and infrastructure. In addition to their technical support, HBS Connect provide us with excellent guidance on GDPR, data protection, and emerging online safety issues. Their advice ensures we remain compliant and up to date in a constantly evolving digital environment. We are proud to support a local company that continues to grow while offering expert service at a competitive price. We would have no hesitation in recommending HBS Connect to any school or organisation looking for dependable and professional IT support."
How It Works
Five steps from hello to handled
No mystery, no surprises. Here's exactly how we go from a first conversation to becoming your IT team.
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IT Review
We sit down with you, learn how your business runs, and find exactly where we can help. No commitment, no jargon. If we're not the right fit, we'll say so.
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Tailored Proposal
A clear written proposal with a predictable monthly cost, broken down per user, device and licence. No surprises, no upsells, no pressure. You see exactly what's included and what it costs before you commit.
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Smooth Onboarding
We handle the paperwork, account hand-overs, and team briefings. Minimal disruption to your day. We work around your business, not the other way round.
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Build & Migrate
We migrate your data and bring your environment up to our security baseline. Microsoft 365, endpoint protection, backups, MFA, monitoring — all wired in and verified before day one.
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Ongoing Partnership
We become your IT team. Helpdesk, security, strategy, and steady improvements — all on one predictable monthly bill. You focus on your business, we handle the rest.
Common Questions
Frequently asked
Managed IT is a comprehensive IT service on a single, predictable monthly bill. It covers helpdesk, cybersecurity, Microsoft 365, backups, monitoring, patching, and advice, all handled by one team. You stop paying per-incident and stop worrying about who fixes what. We become your IT department.
We work with businesses from 5 to 200 IT users. Small enough to need a proper IT partner, large enough to care about doing it right. If you're unsure whether you're a fit, book a free IT review and we'll tell you honestly.
We're based in Wexford with our strongest roots across the South East: Waterford, Kilkenny, Carlow, Wicklow, plus Dublin. Remote-first support covers the rest of Ireland; on-site visits are scheduled where it makes sense. When clients expand internationally, their IT goes with them. UK, Asia, Australia, the US.
Pricing is built per user, per device, and per licence. Predictable monthly billing, broken down line by line. No surprise invoices, no per-incident charges. We confirm your exact monthly figure at your free IT review. To get a rough sense first, see the pricing calculator on our services page.
Our standard managed IT agreement runs for 12 months. In certain circumstances we can offer a shorter 30-day rolling arrangement. We'll discuss what fits your business at the IT review.
You log a ticket or pick up the phone. A real person in Wexford answers. Most issues are resolved remotely within the hour. For anything on-site, we're typically there same day. You're not stuck in a queue behind 10,000 other tickets.
Ready to hand your IT over to us?
Start with an IT review. 45 minutes, no obligation, no pitch.
Book your IT reviewOr call us on 0818 35 35 35 — we answer.